Privacy Policy

Privacy Policy

Introduction

Welcome to https://mis-selling-car-finance-2.dreamdwellings.net (henceforth referred to as “Mis-selling Car Finance” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://mis-selling-car-finance-2.dreamdwellings.net.
  2. Any mobile or desktop applications developed by us and made available to users.
  3. Services offered through the aforementioned platforms.
  4. Products purchased or accessed through our services.

Please note that this policy does not extend to third-party websites, applications, or services you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up for and use our accounts as an authorized user.
  2. You visit our websites or engage with content on these platforms.
  3. We communicate with you via email, phone calls, text messages, or other channels for marketing, support, or transactional purposes.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: This includes user names, passwords, security questions, and account settings preferences.
  2. Payment Information: Credit card numbers, payment history, billing addresses, and transaction details are securely stored for processing payments.
  3. Financial Information: We may collect data related to your financial status, creditworthiness, or loan eligibility.
  4. Purchase Information: Details about products or services you’ve purchased, including quantities, dates, and order numbers.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalized content delivery.
  6. Location Data: Information about your geographical location when you use our location-based services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms help us improve our products and services.
  8. Social Media Information: If you connect our services to your social media accounts, we may access your public profile information.
  9. Product Information: Data about the products you view, search for, or purchase, including preferences and usage patterns.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, third-party service providers may share personal data with us in compliance with their privacy policies.

Cookies

Cookies are small text files stored on your device to enhance user experience:

  1. Strictly Necessary Cookies: Essential for navigation and using our services, ensuring basic functionality.
  2. Preference Cookies: Remembering your preferences, language settings, and display options.
  3. Analytics Cookies: Tracking website usage to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data as required by law or for legitimate business purposes:

  1. Financial records and transaction history may be kept for an extended period due to legal obligations.
  2. Personal data associated with your account will be retained until the account is inactive, but we may keep certain data for a period after that for fraud detection or internal analysis.
  3. Once the purpose for which personal data was collected is fulfilled, we delete or anonymize it from our systems.

Security Measures

We implement robust security practices to safeguard your personal data:

  1. Employing encryption for data at rest and in transit to protect sensitive information.
  2. Engaging secure third-party processing partners who adhere to strict privacy and security standards.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us at the address provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data for specific purposes.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data removal, or general questions about our practices, please contact us:

We appreciate your trust in Mis-selling Car Finance, and we are committed to maintaining the highest standards of data privacy and security.